Privacy Policy
Edukativne igre d.o.o. Belgrade, Vračar headquartered at Molerova 43, 11000 Belgrade, ID number: 20874082, PIB: 107796690, Edukativne igre d.o.o. respects and protects the privacy of natural persons, platform users, potential users, and others. When making a purchase, including delivery to a specific address, you are required to provide us with your full name, residential or delivery address (street, house number, apartment number, city, postal code), phone number (mobile or landline), and email address.
We may disclose additional personal information to banks or electronic money institutions to facilitate payment transactions. These include NLB Komercijalna banka AD Belgrade (Bulevar Mihajla Pupina 165v, 11070 Belgrade, ID: 07737068, PIB: 100001931), BANCA INTESA AD BELGRADE (Milentija Popovića Street 7B, Belgrade, ID: 07759231, PIB: 100001159), and Expobank a.d. Belgrade (Dalmatinska 22, 11000 Belgrade, ID: 7534183, PIB: 100003148). By accepting this Privacy Policy, you agree to the transfer of your personal data to these institutions solely for executing payment transactions and processing refunds. Additionally, certain personal data may be disclosed to the provider of fiscalization services, SERVIS BIRO OPREME RALINK (Teodora Toza Jovanovića 4A, 21000 Novi Sad, ID: 61480846, PIB: 106355959), for electronic fiscal device use. Finally, we may provide your personal data to courier services (name, delivery address, phone number, apartment number, city, state, postal code) for goods delivery.
Data collected about you by our company:
The personal data we collect and process includes:
- Full name
- Residential or delivery address
- Email address
- Mobile or landline phone number
- Bank account number
- Voice recordings of conversations with our employees
- Other personal data specified in the Cookie Policy
We do not collect your sensitive data unless you make it available to us or we are required to do so by applicable regulations.
Sensitive data includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data for unique identification, health information, or data related to sexual life or orientation.
Third-party login (e.g., Google)
In some cases, you can provide personal data through third parties (e.g., Google, Facebook) under their terms and privacy policies. These third parties transfer your data in a structured, commonly used, and electronically readable format to Edukativne igre d.o.o. We assume you have consented to the transfer. Therefore, we are not responsible for data processing performed by these third parties.
Edukativne igre d.o.o. uses your data for the following purposes:
- Creating user accounts
- Processing transactions
- Communicating with users
What are your rights regarding the collection and use of personal information?
Right to access and correct inaccuracies you have the right to request information about the personal data Edukativne igre d.o.o. processes about you, its source, the purposes for its use, and the identity of the recipients of this data. You also have the right to request the correction of inaccurate or incomplete data. If a request is clearly unfounded or excessive, particularly if repeated frequently, Edukativne igre d.o.o. may charge a reasonable administrative fee or refuse to act on the request.
Right to erasure you have the right to request the deletion of your personal data under specific conditions, such as when the data is no longer necessary for its collected purpose, when processing is unlawful, or to comply with legal obligations.
Right to object you have the right to object to data processing or request that processing be limited under certain conditions. Even if you object, Edukativne igre d.o.o. may continue processing if required by law or for contractual obligations.
Right to withdraw consent you can withdraw your consent for processing personal data at any time for future processing that depends on your consent.
Right to data portability you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request the transfer of data directly to another controller where technically feasible.